Alert Waterbury
City of Waterbury Emergency and Community Notification System
Alert Waterbury is the City of Waterbury’s official emergency and community notification system. This service allows residents to receive timely alerts and important information directly from the City by phone call, text message, or email.
Alerts may include emergency notifications, public safety information, weather related updates, service disruptions, and other important city announcements.
Signing up is free and voluntary. Residents may choose how they receive alerts and which types of notifications they want to receive.
Sign Up for Alerts
To register for Alert Waterbury, click the button below and create your account through the City’s secure notification platform.

Once registered, you can update your contact information and notification preferences at any time.
How Alert Waterbury Is Used
The City uses Alert Waterbury to communicate quickly and efficiently during situations that impact residents, businesses, and visitors.
Notifications may be sent via:
- Phone call
- Text message
- Email
Residents are encouraged to provide multiple contact methods to ensure they receive alerts during emergencies.
Choose the Alerts You Want to Receive
During sign up, residents may opt in to one or more of the following alert categories.
- Public Safety and City Operations
Updates that affect public safety, mobility, access, or critical infrastructure.
Examples include:
- Snow bans and parking restrictions
- Road closures, detours, and major traffic impacts
- Public safety advisories and situational awareness notices
- Police and Fire informational updates
- Water main breaks or service line breaks
- Water service interruptions, boil water advisories, or pressure issues
- Water repairs that impact streets, sidewalks, access, or fire protection
- Extreme cold weather protocols or other weather related safety measures
- Opening, relocation, or closure of city warming centers or shelters
- Health and environmental advisories
- Public Works operations that affect safety or mobility
- City Services and Operational Changes
Changes to city services, schedules, or availability that are not primarily safety related.
Examples include:
- City office closures or delayed openings
- Trash, recycling, and bulk pickup changes
- Leaf pickup, street sweeping, and seasonal services
- Department schedule changes
- Changes to service hours or administrative operations
- City News, Events, and Community Information
Informational updates that help residents stay engaged and informed.
Examples include:
- City announcements and initiatives
- Public meetings, hearings, and civic notices
- Tax reminders and deadlines
Library, recreation, and cultural events
- Community programs and general information
Your Privacy
Contact information provided through Alert Waterbury is used only for official City of Waterbury communications. Information is not shared or sold and is managed through a secure system.
Questions or Assistance
If you have questions about Alert Waterbury or need help signing up, please call 311 or (203)597-3444.
Citizen Service Center
Dial "311"
Phone: (203) 597-3444
iReportWTBY
Location
235 Grand Street
Waterbury, CT 06702
Hours of Operation
Monday - Friday
8:30 a.m. - 4:30 p.m.