The Waterbury Water
Department is reminding residents that it is illegal for anyone other than
authorized city personnel to open a city fire hydrant for any reason.
It is not only considered a
theft of services, it can also cause discolored water and result in a water
main break if a hydrant’s pressure is not handled properly. The Water
Department received several complaints over the weekend of discolored water
that is believed to be related to the illegal and unauthorized opening of city
This act may represent a theft from every Waterbury taxpayer, and police have been notified.
If you suspect water is being
stolen from a hydrant to fill a truck or for any other purpose, please report
this activity to the Water Department.
Call the customer service
number weekdays between 8 a.m. and 4 p.m. at 203-574-8251 and press option 2, then
option 3 to access our Dispatch Office. After hours or on weekends, call
203-574-8251 and you will be automatically switched to our answering service
for your report.