Request for Service

The City of Waterbury offers multiple ways for citizens to submit non-emergency service requests. Tap the buttons below to submit a request online, download the free smartphone app, or call the service center directly.
Submit Request Online Download the free iPhone AppDownload the free Android App Call 311 or (203) 597-3444*
*The Citizens Service Center is open between the hours of 8:30 a.m. and 4:30 p.m., Monday thru Friday.