The city’s Bureau of Water
has received a report of a person posing as a Water Department employee in an
effort to gain access to a Waterbury residence.
The person – who does not
work for the Water Department – told the homeowner they owed money for their
water bill and their water would be shut off if they did not pay immediately.
City employees DO NOT collect
water bills in the field and DO NOT conduct cash transactions at a customer’s
home or business.
We advise homeowners not to
allow anyone into their home who claims to be from the Water Department unless
they provide a valid Water Department identification. Our employees carry Water
Department IDs and drive vehicles marked with the City of Waterbury Bureau of
Water logo and with municipal license plates.
We have notified the
Waterbury Police Department.
If you have elderly
neighbors, please take a moment and warn them about this.
If you have concerns about
the identity of a person claiming to be a utility employee, call our customer
service telephone number at 203-574-8251 for verification.